Sberbank awards major contract to OSG Records Management

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OSG Records Management is pleased to announce it has signed an agreement to store and process documents for Sberbank, Russia’s largest bank. The agreement was signed last week by the vice-president of the West Ural Sberbank Alexander Pylev and the President of OSG Records Management Krzysztof Bobrowski.

Sberbank has 17 regional head offices and more than 18,880 retail outlets. In January 2011, the bank accounted for 48% of retail deposits, 32% of consumer loans and 31% of corporate loans in Russia.

The relationship in the Urals is a major step for both Sberbank and OSG Records Management and illustrates a growing trust in the range of outsourcing services provided by OSG. OSG’s team of archive experts has already indexed approximately 0.5 million individual files, these are now instantly available to Sberbank personnel through a secure online system. OSG is in the process of packing over 200,000 boxes of the bank’s documents, these will be moved to OSG’s purpose-built, secure document and data storage centres. It is anticipated that West Ural Sberbank will outsource more than 100,000,000 documents to OSG Records Management.

A large proportion of the original paper documents will digitised at one of OSG’s specialist document scanning centres. OSG has 25 such centres across Russia. The new e-documents will be placed on a secure database so that Sberbank staff can quickly access, share, edit or order retrieval of the original paper documents. The new system will speed up document workflow and so provide significant improvements in the bank’s operational efficiencies. These efficiencies will mean Sberbank customers will benefit from a better quality of service too.

OSG is recognised as an innovator of document solutions by the Russian banking industry. The company was awarded the Golden Lion during the Finance Awards in Russia 2010.